Strategic Plan | Barwon Community Legal Service

Strategic Plan

Objectives

Accessible Justice. Stronger Communities.

Our Strategic Plan 2026–2029 sets a clear direction for how we will support our community, strengthen access to justice, and create lasting change across the Barwon region.

For 40 years, we have been a trusted, free legal service committed to helping people navigate complex challenges. This plan builds on that legacy, outlining how we will continue to stand alongside those who need us most, while working to address the underlying causes of disadvantage and inequity.

At the heart of our work is a simple but powerful purpose:

  • to be the bridge between our community and the law, supporting people to navigate legal challenges and working to change the systems that create disadvantage.

Our Strategic Pillars

Our 2026–2029 Strategic Plan is built around three key pillars that guide everything we do.

Objectives

We are committed to ensuring our services are accessible, responsive, and tailored to the needs of our community.

  • Providing timely, fair and appropriate legal support.
  • Reaching people earlier to prevent issues from escalating.
  • Strengthening service pathways and referrals
  • Delivering culturally safe and inclusive services
  • Expanding community legal education so people understand their rights.

Strategic Pillar 1

Delivering legal help where it is needed most

Objectives

We work beyond individual cases to influence the systems that shape people’s lives.

  • Advocating for law reform informed by client experience.
  • Using data and lived experience to drive systemic change.
  • Amplifying regional voices in policy and decision-making.
  • Partnering across sectors to strengthen advocacy impact.
  • Focusing on key issues such as housing, family violence, youth justice and elder abuse.

Strategic Pillar 2

Making change for fairer laws and systems

 

Objectives

Our people are at the centre of our impact.

  • Creating a supportive, inclusive and values-driven workplace.
  • Strengthening leadership capability and collaboration.
  • Supporting continuous learning, innovation and improvement.
  • Ensuring clear roles, systems and processes
  • Building a culture where staff feel valued and empowered to thrive.

Strategic Pillar 3

Championing our people as the foundation of our organisation

 

Our Commitment

We are committed to walking alongside First Nations communities, listening, learning and supporting self-determination, including our ongoing commitment to Treaty.

We prioritise support for people experiencing the greatest barriers to justice, including those affected by family violence, financial hardship, housing insecurity, discrimination and social exclusion.

2026 Strategic Plan

This Strategic Plan is both a roadmap and a commitment, to our clients, our community, and the systems we seek to improve.

Together, we will continue to build accessible justice and stronger communities.

Download the 2026-2029 Barwon Community Legal Services strategic plan.

Download now